Managing faculty relationships for online academic programs. Key responsibilities include preparing faculty by tracking milestones, aligning expectations, resolving issues, and communicating with cross-functional teams to address concerns and maintain confidence in academic services.
Dr. Key's Digital Resume
Dr. Key is a cross-cultural consultant and the founder of URep Abroad with over two decades of experience in program development, student cultural adjustment, and training in cultural competence and intercultural communication. Dr. Key’s programs have achieved an exceptional Net Promoter Score (NPS) of 89.
Dr. Key is a cross-cultural consultant and the founder of URep Abroad with over two decades of experience in program development, student cultural adjustment, and training in cultural competence and intercultural communication. Dr. Key’s programs have achieved an exceptional Net Promoter Score (NPS) of 89.
“I really liked Dr. Key’s class style because she was so passionate and friendly. It was easy to understand and helped us to understand easily.”
Student, Disney Internship Certificate Program, January 2026
“I absolutely loved Dr. Key’s energy and the way she taught the class. I was engaged and wanted to hear what she had to say.”
Student, Latina Business Network, August 2025
Education
Full resume details available upon request
🎓 Doctorate of Education, Higher Education Management
Dissertation (2016): Black American Undergraduates Studying Abroad: What are their intentions and behaviors?
🎓 MA, International Education
🎓 BA, International Studies
🎓 TESOL Certification
Doctorate of Education, Higher Education Management
Dissertation (2016): Black American Undergraduates Studying Abroad: What are their intentions and behaviors?
🎓 MA, International Education
🎓 BA, International Studies
🎓 TESOL Certification
Professional Experience
Founder, URep Abroad
(2010 – Present)
URep Abroad helps education professionals and colleges prepare for international engagement with confidence, cultural awareness, and operational structure.
www.urepabroad.com
Faculty Relationship Manager (2025 – Present)
Course Instructor (2020 – Present)
Contractual lecturer who provides in-person and virtual lectures for synchronous and asynchronous students. Courses focus on developing cultural competency and intercultural communication in the workplace, as well as aiding cultural adjustment for international students.
Director, Global Programs (2018 – 2020)
Managed global internship programs in 14 cities, achieving over 90% participant satisfaction, 80% staff satisfaction, and high NPS scores. Oversaw program development, student placements, and international partnerships, leading to awards for Best Internship from GoOverseas, Top-Rated Program from GoAbroad, and 2018 Innovation Award.
Associate Director, Internationalization (2016 – 2018)
Provided logistical guidance to university administrators and international officers on implementing comprehensive internationalization strategies for campuses through professional and program development at NAFSA’s annual and regional conference, the Yearly Washington Leadership Meeting, AACTE, and AIEA.
International Program Coordinator and Advisor (2012 – 2016)
Developed a comprehensive orientation program for international students, addressing their needs in cultural adjustment, leadership, and career advancement. Organized immersive cultural trips and leadership retreats throughout the U.S. to enhance cross-cultural understanding. | Winner of the 2015 Outstanding Performer Award
