Resume - Dr. Shawntia Key

Dr. Shawntia Key – Resume

International educator with 20+ years of global leadership experience within student affairs, study abroad, institutional partnerships, and academic support. Expert in leading cross-functional, remote, and global teams to advance institutional internationalization and student success. A detailed resume is available upon request.

Dr. Shawntia Key – Resume

Education

🎓 Doctorate of Education, Higher Education Management

🎓 MA, International Education

🎓 BA, International Studies

🎓 TESOL Certified and Language and Culture Studies at Zhejiang University (China) and Kansai Gaidai University (Japan)

Education

🎓 Doctorate of Education, Higher Education Management

🎓 MA, International Education

🎓 BA, International Studies

🎓 TESOL Certified and Language and Culture Studies at Zhejiang University (China) and Kansai Gaidai University (Japan)

International Work

✨ Lecturer, Zhejiang Institute of Mechanical and Electrical Engineering (ZIME)

Taught English and Western Culture courses to undergraduates, using immersive methods to build communicative competence and cultural awareness. Designed and led weekly English Corner sessions to build spoken fluency and confidence, facilitating real-world language use for large student groups. Organized and led various student clubs, cross-cultural exchange initiatives, and large-scale variety of events.

✨ International Program Coordinator and Overseas Rep, LoPair Au Pair

Developed and promoted English-language educational resources to improve international program visibility and support sustainable enrollment growth. Facilitated cross-cultural communication to promote and expand collaborative global relationships with organizations and institutions outside China through outreach, negotiation, and proposal oversight.

International Work

✨ Lecturer, Zhejiang Institute of Mechanical and Electrical Engineering (ZIME)

✨ International Program Coordinator and Overseas Rep, LoPair Au Pair

Developed and promoted English-language educational resources to improve international program visibility and support sustainable enrollment growth. Facilitated cross-cultural communication to promote and expand collaborative global relationships with organizations and institutions outside of China through outreach, negotiations, and overseeing proposals.

Professional Experience

💼 Founder, URep Abroad

URep Abroad provides faculty, staff, and global teams with expertise, operational support, and measurable outcomes through practical frameworks and cross-cultural toolkits that enhance intercultural training, streamline program development, and build confidence in multicultural environments. www.urepabroad.com

💼 Adjunct Professor, UC Riverside

Create interactive courses based on real-life scenarios, teaching live and self-paced on Canvas and Zoom, with 92.5% of students feeling prepared for cross-cultural interactions and achieving a 98.7% student satisfaction rating. Additionally, led cultural bridge lectures that improved international student adaptation and boosted comfort with cross-cultural communication to 91.25%.

Courses taught: Intercultural Communication and Conflict Management; Culture and Communication in Business; Cultural Diversity and Intercultural Communication; International Students’ Guide to US Society.

💼 Associate Director, Study Abroad & International Programs (Temporary)

Manage study abroad advising and applications through Terra Dotta, helping students select programs, meet visa requirements, and navigate transitions. Oversee student workers on marketing efforts to boost study abroad visibility, collaborate with academic leaders to update resources and streamline databases, and deliver presentations at campus orientations.

💼 Director, Global Programs, AIFS Abroad

Collaborated with senior leadership to launch internship programs in 11 countries, expanding international exchange and cross-cultural cooperation and earning awards from GoOverseas and GoAbroad. Developed strategies to align programs with institutional goals, managing recruitment, training, and performance evaluations. Achieved zero audit discrepancies and implemented cost-saving measures, increasing revenue by 5%.

💼 Associate Director, Internationalization, NAFSA

Designed and executed global engagement strategies for higher education organizations (such as AACTE and AIEA), aligning with regional initiatives. Improved information sharing through optimized workflows, managed volunteer leadership for professional development events (e.g., the Symposium of Leadership and the Washington Leadership Meeting), and built partnerships to increase visibility and support growth.

💼 International Program Coordinator and Advisor, University of Pittsburgh

Created student-centered programs for international and diverse populations, achieving a 92% retention rate. Partnered with academic departments and external partners to strengthen leadership development initiatives, resulting in 97% student satisfaction with career readiness and employability support.